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Training built specifically for observation and behavioral support.
SafeWatch professionals complete required orientation, competency validation, and role-specific training before becoming eligible for applicable assignments.

More than someone sitting in a room.
Individuals with dementia-related behaviors, cognitive impairment, agitation, or altered mental status need attentive, compassionate professionals.
The Academy prepares professionals to observe changes, communicate respectfully, recognize risks, redirect behaviors, and promptly alert the clinical care team when intervention may be needed.
SafeWatch Academy curriculum
Ten core areas focused on observation and behavioral support.
Behavioral Observation
Behavioral observation, recognizing unmet needs, and understanding environmental triggers.
Dementia & Cognitive Impairment
Dementia awareness and how cognitive impairment can affect a person’s actions.
Person-Centered Communication
Communicating respectfully and supporting appropriate redirection.
De-escalation
De-escalation fundamentals and approved approaches for distress or agitation.
Fall & Elopement Risk
Fall-risk awareness plus wandering and elopement awareness.
Hospital Observation
Observation in hospital settings, following each organization’s policies.
Documentation
Documentation expectations, plus incident recognition and reporting.
Patient Rights
Confidentiality and privacy, and abuse, neglect, and exploitation reporting.
Professional Boundaries
Keeping appropriate boundaries in every care environment.
Infection Prevention
Infection prevention practices for care settings.
Also part of preparation
SafeWatch may also provide assignment-specific information based on each contracting organization’s policies and the responsibilities permitted for the professional’s role.
- Recognizing unmet needs and environmental triggers
- Abuse, neglect, and exploitation reporting
- Confidentiality and privacy
- Incident recognition and reporting
- Emergency notification procedures
- Assignment-specific information
How the Academy fits into onboarding
Training is one part of a structured onboarding process.
Screening & verification
Identity, work eligibility, background screening, and credential checks as required.
Orientation
Orientation and policy review.
Academy training
Observation and behavioral support training, with competency assessments.
Assignment eligibility
Professionals become eligible for applicable assignments, with assignment-specific instructions.
Requirements may differ based on the service location, contracting organization, professional role, and applicable laws. Completing training does not guarantee an assignment.
Prepared to observe with patience and judgment.
Join SafeWatch to begin the path toward focused, person-centered observation work—or learn how trained professionals support your care team.